With around 13,000 employees and hiring taking place across markets, languages and role types, SoftwareOne needed its Talent Acquisition team to deliver both speed and quality while operating efficiently.
Manual screening created increasing pressure when application volumes grew. At the same time, global hiring meant candidates and hiring managers could receive different experiences depending on the recruiter or market involved.
SoftwareOne needed a way to scale early-stage hiring while maintaining quality, consistency and a strong candidate experience.
SoftwareOne introduced VONQ’s AI Agents into the early stages of its recruitment process. Candidates could engage with an AI-powered experience when it suited them, while recruiters received structured insights into candidate skills, responses and fit.
Instead of replacing recruiter judgment, the technology supported it — giving teams a consistent assessment framework while allowing recruiters to focus their time on the candidates and conversations where human interaction adds the most value.
Because the solution can work internationally and across multiple languages, SoftwareOne could also use the same approach across different regions rather than scaling recruitment capacity purely through additional headcount.
Across six roles in the initial pilot, SoftwareOne saw a 43% improvement in time-to-offer compared with its traditional recruitment process.The pilot also saved around 200 hours of sourcing time, demonstrating how quickly the efficiency gains could scale across a company making thousands of hires globally.
Importantly, candidate experience did not suffer. Feedback was overwhelmingly positive, and SoftwareOne saw no negative impact on candidate drop-off compared with its normal hiring funnel — performance was slightly improved.
EQO brings together specialist AI agents that screen, engage, and respond — creating more efficient, personalised, and reliable interactions across channels.
Screen and engage users continuously, reducing drop-offs and administrative burden.
Deliver clear, unbiased evaluations and actionable outcomes.
Integrate seamlessly with existing systems to support measurable results.
Explore EQO here →
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