Protecting your privacy is of great importance to us. Below is the current list of Sub-processors engaged in processing personal data for the performance of VONQs services.
| Company | Address | Service Description | Products |
|---|---|---|---|
| Auth0 (Okta) | 100 First Street, 6th Floor, San Francisco, CA 94105, USA | Authentication/SSO for recruiter & customer users | JMP EQO |
| AWS (Amazon Web Services) | 38 Avenue John F. Kennedy, L-1855, Luxembourg | Core cloud hosting/ infrastructure | SmartFill JMP HAPI Marketplace EQO |
| ElevenLabs | 169 Madison Ave #2484, New York, NY 10016, USA | Text-to-speech for AI interview agent | EQO Screening EQO Attract EQO Studio |
| fal.ai | 2261 Market Street, Suite 10467, San Francisco, CA 94114, United States | fal.ai generates AI video for job-ad campaigns | EQO Attract |
| Filestack | 122 E. Houston Street, San Antonio, Texas 78205 | Resume/CV and document upload handling | EQO Screening |
| GCP (Google Cloud Platform) | 70 Sir John Rogerson’s Quay, Dublin 2, Ireland | Core cloud hosting/infrastructure | JP HAPI JP Direct Apply |
| Hotjar | Level 2, St Julians Business Centre, 3, Elia Zammit Street, Malta | Website analytics and insights Candidate survey |
VONQ's websites EQO Screening |
| Intercom | 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA | Live support chat embedded in JMP | JMP |
| Mailgun | 112 E Pecan St, #1135, San Antonio, TX, 78205, USA | Outbound transactional email, SMTP relay of record | JP JMP EQO |
| Mailslurp | Rännaku pst 12 Nõmme linnaosa, Tallinn 10917 Harjumaa Estonia | Two-way AI email conversation handling | EQO |
| Meta (Facebook/Instagram) | 1 Meta Way , Menlo Park, CA 94025, United States | Native lead form capture, real-time webhook lead ingestion | RM Lead Nurturing |
| Meta (WhatsApp Business) | 1 Meta Way, Menlo Park, California 94025, United States of America | Underlying platform for candidate WhatsApp messaging | Lead Nurturing |
| Microsoft Azure OpenAI | One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland | CV parsing, screening, assessment, interview question generation. AI inference that suggest values for structured job-posting fields ("facets") based on the free-text job/vacancy description |
EQO SmartFill |
| OpenAI | 1960 Bryant Street, San Francisco, CA 94110 | CV parsing, screening/ knockout Q&A, assessment scoring, interview question generation failover chain | EQO SmartFill |
| OptimaData | Ijsselmeerweg 1, (1411 AA) Naarden, Netherlands | Database administration support | JP |
| PDFCrowd | Kostelní náměstí 506/1, 288 02 Nymburk, Czech Republic |
HTML-to-PDF conversion service | EQO JMP |
| RetellAI | 540 Price Avenue Redwood City, CA 94063 |
AI phone/voice interview platform | EQO |
| Salesforce | Salesforce Tower Dublin North Dock Dublin 1 D01 W2Y3 Ireland |
CRM, Order/workorder & campaign processing Marketing lead capture Sanction screening |
JP JMP HAPI Direct Apply |
| Snowplow | Suite 106-111 Floor 2 1 Mark Square London EC2A 4EG United Kingdom |
Behavioral/click-stream tracking | JMP |
| Stripe | One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland | HAPI Payments billing & transaction processing | HAPI Payments |
| Twilio | 375 Beale Street, Suite 300 (Third Floor), San Francisco, California 94105, United States | API/delivery layer for WhatsApp/SMS and phone/SIP trunking for AI voice agent | Lead Nurturing EQO |
| Xebia Workplace | Laapersveld 27, 1213 VB Hilversum, The Netherlands | Administrative and technical support | JP |
| Zendesk | 989 Market St. San Francisco, CA 94103 USA | Customer support ticketing | JP HAPI |
| Company | Address | Products | Service Description |
|---|---|---|---|
|
Amazon Web Services EMEA SARL |
38 Avenue John F. Kennedy, L-1855,
Luxembourg
|
JM, HAPI including respective add-ons and modules, Marketplace add-on for JP |
Infrastructure (IaaS) and hosting provider |
|
Filestack Inc. |
122 E. Houston Street, San Antonio, Texas 78205, USA |
HAPI module JP |
Upload, convert & deliver potential candidate files onto VONQ’s single-page application page |
|
Google Cloud EMEA Ltd. |
70 Sir John Rogerson’s Quay, Dublin 2,
Ireland
|
JP, JM, HAPI including respective add-ons and modules. |
Infrastructure (IaaS) and hosting provider |
|
Intercom Inc. |
55 2nd Street, 4th Fl., San Francisco, CA 94105,
USA
|
JM including respective add-ons |
Support chat provider |
|
Mailgun Technologies Inc. |
112 E Pecan St, #1135, San Antonio, TX, 78205, USA |
HAPI module JP |
Management of communications resulting from VONQ’s single-page application page |
|
Microsoft Ireland Operations Ltd. |
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521 |
JM, HAPI including respective add-ons and modules |
Infrastructure (IaaS) and hosting provider |
|
OptimaData B.V. |
Ijsselmeerweg 1
1411 AA Naarden,
The Netherlands
|
JP, JM, HAPI including respective add-ons and modules. |
Administrative and technical support |
|
SFDC Ireland Ltd. (Salesforce) |
Third and Fourth Floor, 1 Central Park, Block G, Leopardstown, D 18, Dublin,
Ireland
|
JP, JM, HAPI including respective add-ons and modules. |
Facilitating the performance of contracts, managing customer relationships |
|
Snowplow Analytics Ltd. |
17 Bevis Marks, Floor 6, London, EC3A 7LN,
United Kingdom
|
JM |
Anonymization of candidate IP addresses |
|
Stripe Payments Europe, Ltd. |
1 Grand Canal Street Lower, Grand Canal Dock, Dublin
Ireland
|
HAPI Payment Module |
Payment processing |
|
Xebia Workplace B.V. |
Laapersveld 27, 1213 VB Hilversum, The Netherlands |
JP, JM, HAPI including respective add-ons and modules |
Administrative and technical support |
|
Zendesk Inc. |
989 Market St.
San Francisco,
CA 94103
USA
|
JP, HAPI including respective add-ons and modules. |
Support ticketing system |
___
VONQ MSA DPA v. 07.27 – 31.05.2025
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