With around 13,000 employees and recruitment spanning markets, languages and role types, SoftwareOne needed to deliver speed and quality while keeping its global Talent Acquisition operation efficient.
With hiring managers recruiting internationally and working with different recruiters across regions, candidate experiences and assessments could vary from one market to another.
SoftwareOne needed a more flexible way to scale global hiring while creating a consistent process for candidates and hiring managers worldwide.
SoftwareOne introduced VONQ’s AI capabilities into its recruitment process to create a more scalable and consistent hiring experience.
Candidates can engage with the process when it suits them, while recruiters follow a more unified approach to early stage assessment. Hiring managers receive structured, consistent candidate insights, giving them a more comparable view of talent regardless of where in the world they are hiring.
Rather than replacing recruiter judgment, AI supports it by reducing repetitive work and giving recruiters more time for qualified candidates, hiring manager relationships and high value conversations. With the ability to operate internationally and across multiple languages, SoftwareOne can also respond more flexibly to changing hiring demand without relying solely on additional recruiting capacity.
Across six roles in the initial pilot, SoftwareOne saw a 43% improvement in time-to-offer compared with its traditional recruitment process.
The pilot also saved around 200 hours of sourcing time, demonstrating the potential efficiency gains when scaled across thousands of hires globally.
Importantly, candidate experience remained strong. Feedback was overwhelmingly positive, and SoftwareOne saw no negative impact on candidate drop-off compared with its usual hiring funnel – in fact, it improved.
EQO brings together specialist AI agents that screen, engage, and respond — creating more efficient, personalised, and reliable interactions across channels.
Screen and engage users continuously, reducing drop-offs and administrative burden.
Deliver clear, unbiased evaluations and actionable outcomes.
Integrate seamlessly with existing systems to support measurable results.
Explore EQO here →
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