CASE STUDY

How Albert Heijn tripled weekly engagements with smarter recruitment marketing

From reactive campaigns to always-on recruitment marketing that delivers measurable results. By shifting from ad hoc recruitment campaigns to a data-driven, always-on approach with VONQ, Albert Heijn e-Commerce tripled weekly engagements, improved campaign effectiveness and gained the flexibility to respond to changing recruitment needs across locations.

Company

Albert Heijn

Industry

Retail / Grocery

Use Case:

High-volume recruitment / Always-on recruitment marketing & employer branding

“Together with VONQ we were able to move from ad hoc campaigns to a campaign plan based on a forecast.”

Joëlle Vlijm
Albert Heijn

From reactive recruitment campaigns to always-on hiring performance

CHALLENGES

Keeping up with growing recruitment demands in a fast-moving retail environment

With a growing e-commerce business and increasing demand for delivery drivers, Albert Heijn needed a more effective way to attract candidates across different locations.Previously, delivery drivers were recruited through temporary employment agencies. As the business grew, Albert Heijn decided to hire more drivers directly. However, increasing recruitment needs and a tight labor market meant that organic recruitment alone was no longer sufficient.


Recruitment marketing was largely reactive, with ad hoc campaigns launched to address immediate hiring needs. This approach made it difficult to respond effectively to driver shortages in certain locations. Albert Heijn needed a more flexible, targeted and measurable approach that could keep its employer brand visible while adapting to changing recruitment demands.

SOLUTION

Connecting always-on employer branding with targeted, data-driven campaigns

Together with VONQ, Albert Heijn moved from isolated, ad hoc campaigns to a structured recruitment marketing strategy based on hiring forecasts and continuous optimization.

 

The approach combines an always-on employer branding campaign with targeted recruitment advertising across search, social media and programmatic job advertising. While continuous employer visibility builds awareness, targeted campaigns focus on specific audiences and locations where hiring demand is highest.

 

Using VONQ’s real-time dashboard, Albert Heijn can monitor campaign performance through to completed applications, compare channels and optimize the media mix. Campaign investment is adjusted according to local recruitment needs, with greater advertising efforts directed towards locations facing the highest demand.


This connected approach helps Albert Heijn respond more flexibly to changing recruitment priorities while improving the effectiveness of its campaigns.

Smarter campaigns. Stronger performance. Greater flexibility.

Always-on employer visibility
A continuous employer branding presence keeps Albert Heijn visible to potential candidates, allowing targeted campaigns to scale up more quickly when recruitment needs arise.
Data-driven campaign optimization
By monitoring performance across channels and tracking the candidate journey through to completed applications, Albert Heijn and VONQ continuously optimize the media mix and campaign effectiveness.
Flexibility built into the strategy
Campaigns are adapted to recruitment needs across different locations, ensuring greater advertising efforts are focused where the demand for delivery drivers is highest.
RESULTS

Three times the weekly engagements. More effective recruitment campaigns.

By adjusting its recruitment marketing strategy and focusing advertising efforts on locations with the highest demand, Albert Heijn e-Commerce achieved a threefold increase in weekly engagements.
Through continuous monitoring, evaluation and optimization of campaigns and media channels, recruitment targets were met and exceeded.

 

Beyond individual campaign results, the partnership contributed to a more data-driven and efficient recruitment approach. Insights from campaigns across different target groups help improve overall campaign quality, while the combination of employer branding and targeted recruitment campaigns creates a stronger overall impact.

“The cooperation with VONQ has not only led to the achievement of the recruitment goals but has also contributed to a more data-driven and efficient recruitment approach. This helps us to implement process improvements on the Albert Heijn side as well.”

Joëlle Vlijm
Albert Heijn

0x

Weekly engagements for Albert Heijn e-Commerce

Targets exceeded

Recruitment goals achieved through continuous campaign optimization

Always-on

Employer visibility combined with targeted recruitment campaigns

Data-driven

Continuous performance monitoring and optimization across channels

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